Privacy Policy

Last updated: August 2026

Who we are

Engenda Group Limited is committed to protecting your privacy and handling your personal information fairly, lawfully and securely. This privacy policy explains how we collect, use, and safeguard your personal data when you engage with our services or visit our website, in line with the UK General Data Protection Regulation (UK GDPR), the Data Protection Act 2018, and the Privacy and Electronic Communications Regulations (PECR). For the purposes of UK data protection law, Engenda Group Limited is the data controller for the personal information described in this notice.

Registered office: Dee House, Hampton Court, Tudor Road, Manor Park, Runcorn, Cheshire, WA7 1TT. Company number: 07098218.

Information we collect

When you use our website or contact us, we may collect:

  • your name, organisation, job title and contact details;
  • information you provide through an enquiry, contact form or other correspondence;
  • technical information about your visit, such as your IP address, browser, device and website usage data; and
  • cookie and analytics information, where applicable.

Please do not provide sensitive personal information through our general website contact forms unless we specifically ask you to do so.

How we use your information

We may use your personal information to:

  • respond to enquiries and communicate with you;
  • provide information about our services;
  • manage our business relationships;
  • operate, secure and improve our website;
  • comply with legal and regulatory requirements; and
  • establish, exercise or defend legal claims.

We normally process this information because it is necessary for our legitimate business interests, to take steps at your request before entering into a contract, to perform a contract, or to comply with a legal obligation. Where required, we will ask for your consent.

Cookies

Our website may use cookies and similar technologies to operate effectively and understand how it is used. Non-essential cookies will only be used where permitted and, where required, with your consent. Further information can be found in our Cookie Policy.

Who we share information with

We may share personal information with:

  • website, IT, hosting and professional service providers;
  • clients, suppliers and business partners where necessary;
  • regulators, law enforcement bodies or other authorities;

We require organisations processing personal information on our behalf to protect it and use it only for authorised purposes.

International transfers

Where personal information is transferred outside the UK, we will ensure that an appropriate legal safeguard is in place, where one is required.

How long we keep information

We keep personal information only for as long as it is reasonably required for the purpose for which it was collected, including to meet legal, regulatory, accounting and reporting requirements.

Your rights

Depending on the circumstances, you may have the right to:

  • request access your personal information;
  • ask us to correct or delete it;
  • restrict or object to its use;
  • receive certain information in a portable format; and
  • withdraw your consent where we rely on consent.

These rights are not absolute and may be subject to legal exemptions. To exercise your rights or raise a concern, contact: Gemma Meadows, Data Privacy Officer via info@engenda-group.com. We normally respond within one month.

The Data Privacy Officer is Engenda’s internal contact for privacy and data protection matters. This is not an appointment as a Data Protection Officer under UK data protection legislation. You may also complain to the Information Commissioner’s Office. We would appreciate the opportunity to address your concern first, but this does not affect your right to contact the ICO.

Changes to this notice

We may update this notice periodically. The latest version will always be published on this page.